BIFMA Quality Rev. 9.3

Quality System Standard

standard by Business and Institutional Furniture Manufacturers Association , 2004

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Scope

A quality system audit is a structured approach to learning about a business.
This audit questionnaire includes elements of the business model defined in the 2000 revision version of ISO-9001.
It profiles the business from initial customer negotiations through shipment and follow-up service.
The audit looks at the business operating philosophy and how that philosophy is communicated.
It looks at how management structures the business to carry out that philosophy.
It evaluates how disciplined the operating system is in the day-to-day conduct of business.

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