The Certified Manager of Quality / Organizational Excellence Handbook, Third Edition
Handbook / Manual / Guide published 01/01/2006 by American Society for Quality
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This handbook provides comprehensive guidance for process improvement, describes tools and techniques to drive change, emphasizes sound management principles that have relevance even beyond the quality field, and can be a primer for new leaders and a go-to manual for experienced professionals.
In addition to being a peerless reference on quality management, this is the most comprehensive preparatory guide for the ASQ Certified Manager of Quality/Organizational Excellence exam. Included in appendices are the newly updated Body of Knowledge, an extensive glossary of terms, a list of additional references for further study, and (on an accompanying CD-ROM) 150 sample multiple-choice questions and 7 sample essay questions, all similar to those on the actual exam.
ASNT 147 / 5007CD/ 1...
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