0580337125

BS PD 0015:2002

IT service management. Self-assessment workbook

standard by BSI Group , 11/11/2002

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This workbook provides a means of assessing the quality of processes in BS 15000 parts 1 and 2 and in BIP 0005 "The Management guide to IT service management".

Also available as part of KIT 32.
 

Product Details

Published:
11/11/2002
ISBN(s):
0580337125
Product Code(s):
30085902
Note:
This product is unavailable in Ukraine, Russia, Belarus