Order Form - PDF format
Mail or Fax in your order using our downloadable order form. Right-click on the link above and "Save Target As" (or "Save Link As") to download. (Fax number 1-734-780-2046)


All checks must be drawn on a US or Canadian bank in US funds and made payable to Thomson Scientific.

What are my choices to pay for my order?

Credit Card - This is the fastest way to process your order. We accept Visa, Mastercard and American Express. Use our secure online ordering system and your order will be processed instantly. Delivery of your order will depend on the availability of your items. An items availability is listed in its product record.

Invoice - Provided you have established credit with us, you can have your company invoiced for your order total. Terms are net 30 days unless otherwise specified. A 2% finance charge is assessed on balances more than 30 days overdue. To establish credit, download this credit application and mail or fax the completed form to us. Processing takes 7 to 10 days.

Offline Credit Card - You can order your products online, and choose to phone or fax in your credit card information. Your order will not be shipped until your payment is received.


How can I check my order status?
You can check your order status by clicking the My Orders and Invoices page which can be found on the My Account Page. You can only access these pages if you are logged in to your account.

What are my shipping options?
Printed editions are shipped via UPS, are traceable and insured. Shipping options and associated costs can be viewed on items placed in your Basket. To view these options, place items in your Basket, click on the View Basket link and use the Shipping Calculator to determine the shipping options available for your order.

How much will shipping cost?
Shipping is based on the total weight of your order. Place items in your Basket and use the Shipping Calculator located in your Basket to determine the Shipping Costs of your Order or view shipping chart to estimate shipping costs.

Are there additional costs for shipping large packages internationally?
The shipping fees for international orders are calulated in the same manner as domestic orders.

How quickly can you send my package?
If you choose an expedited shipping method (next day or second day), you must make sure your item's availability is listed as 24 to 48 hours. If the availability is listed as 3 to 5 days, then it is impossible to ship it to you by the next day.

Why doesn't my tracking number work?
Customers are sent an email with a tracking number once their package has been shipped. This tracking number will not work until the package has been processed at the local shipping center. This usually takes between 12-24 hours. If your tracking number does not work, check back later.


You can check your order status by clicking the My Orders and Invoices page which can be found on the My Account Page. You can only access these pages if you are logged in to your account.

Documents that are pre-ordered in PDF format are not available for immediate download. If you pre-order a PDF, you will receive an email with download instructions about the same time the printed edition is released.


All returns must be pre-approved and made within 30 days of original invoice date. Returns may be subject to restocking fee of up to 10%. Shipping and handling charges are non-refundable.

Software, downloadable documents, CDs, subscription services, and special order items are non-refundable.


What formats can I get my standards in?
A vast majority of our standards are available in printed format. Sometimes these are bound like a book, sometimes loose pages that you can put in a binder.

Many of our standards are available in PDF (Portable Document Format), an electronic, downloadable format. You can download these files directly from our site, and then print out a copy to read.

Adobe Acrobat Reader software is required to view PDF files on your computer. This is a free download from the Adobe website.




How do I use your tracking service?
To use the tracking service you must be logged in to your Techstreet account. Then just search our site for the standards you want to track, and add them to your list using the blue "Add..." button. For more details see our Tracking Instructions.

You will find a link to your Tracking List in the upper right-hand corner of the screen, as long as you are logged in to your account.

You don't seem to track standards from the publisher I need. Why not?
We are constantly working with publishers to integrate new data into our systems as soon as it becomes available. If we don't currently get reliable data for a certain publisher, we don't offer to track their standards. If you would like to request tracking for a particular publisher, contact techstreet.service@thomsonreuters.com.

Check our complete list of Publishers We Track.


How can I download your copyright notice?
To download a copyright notice, right-click on the link and select "Save Target As" (or "Save Link As").

- ANSI Copyright - ASHRAE Copyright - ASTM Copyright - AWWA Utility Database Copyright - Techstreet Copyright     (for all other publishers)

- CMR Copyright - CGSB Copyright - Doxpub Copyright - IEEE Copyright

How do I earn Techpoints?
Techpoints are earned for online purchases placed while you are logged in to your account. You must be logged in to earn Techpoints.

I placed an order and I don't see my Techpoints. Where are they?
After you place an order, your Techpoints remain pending for 30 days. If you have not returned the item after 30 days, you will be awarded your pending Techpoints.

See the Techpoint Rules for more details.


What are "Secure PDFs"?
A Secure PDF file contains features that prevent reproduction or distribution to other users (in the same way that you are prohibited from making copies of printed documents). This security simply enforces existing copyright laws.

What do I need to view a Secure PDF?
You need Adobe Acrobat Reader and the free Adobe-approved FileOpen plug-in installed.

FileOpen is compatible with the following versions of Acrobat:

• Windows: Adobe Reader/Adobe Acrobat 6.0 or later
• Mac: Adobe Reader/Adobe Acrobat 5.0 or later
• Linux: Adobe Reader/Adobe Acrobat 7.x or 8.x
• Solaris: Adobe Reader/Adobe Acrobat 4.0 or later

How do I get the FileOpen plug-in?
Click on the icon below to download the latest version of FileOpen.


How can I test to make sure I can read a SecurePDF?

Click the button on the left to download the Secure PDF test document. If the PDF does not open, make sure you read and follow the instructions above.

How do I download a Secure PDF?
The same way you download a normal PDF file. The only difference is, when you open the file on your computer, the file will be "locked" to your machine. If you send the file to another user (or another machine), they will not be able to view it. You will also not be able to make copies of the Secure PDF file.

Instructions for downloading Secure PDFs (PDF)

Instructions for sending Secure PDFs to a different end-user (PDF)

Instructions for moving locked Secure PDFs to another machine (PDF)

Can I print a Secure PDF file?
Yes. You are permitted to make one single printed copy for your personal reference use.

Can I send a Secure PDF to someone else?
When you download a Secure PDF, the file should be stored on your own computer. If you need to transfer the file to another user (e.g. to the end user, or to a colleague), you can do so legally through a special area of our web site, but the file will no longer be viewable on your computer.


What is Print + Online?
Purchase any section of the 2010 ASME Boiler and Pressure Vessel Code in print format and get electronic online access to the Code in PDF format, in addition to your print copy, for one low price.
Learn More >

View Terms of Use >